Lowbrow County

FAQ

At People’s Gas of Lowbrow County, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, then we apologize profusely, and hope that you can find the answer to your question somewhere else on the Internet.  There are many, many search engines out there, and hundreds of gas companies, just like us who have thousands, maybe even millions of answers to questions.  But, these are a few of the questions that we have chosen to answer, because they are both informative and almost innocuous.

CUSTOMER SERVICE

Question: “If I am baking cookies and start smelling gas at my oven, what should I do?

Answer: It depends on what kind of cookies you’re baking.  If they are oatmeal cookies with raisins, immediately turn off the oven, throw away whatever was in the oven and immediately call our Customer Service Department.  But, if you are baking chocolate chip oatmeal cookies (with some chopped walnuts and a pinch of nutmeg in them), you should continue baking until they are finished and just keep a fire extinguisher and a cell phone nearby. 

 

BILLING
Question
: If i don’t pay my bill on time, will you send me a few late notices or will you add it to my next bill or will you send me shut-off notices or will you send a bill collector to my house to shut my gas off?

Answer: Yes

 

PRODUCT / SERVICE SPECIFIC

Question: If I smell gas in my house, do I really have to go outside and wait for the service man to arrive? After all, it’s winter and lately it’s been getting very cold outside.
Answer: We recommend waiting outside because if you have a gas leak inside your house, and if the house fills up with gas, and if all that gas finds a source of ignition, such as a water heater pilot light, or a light switch that somebody turns on or any other flame or spark....well, everything in your house (including you) could be blown outside from the tremendously loud and violent event that would be caused from the force of all that gas igniting all at one time.